Privacy Policy


At NeurAstra, we take data protection seriously and are committed to safeguarding your privacy. Our website can be used without providing personal data; however, in some cases, personal data may be required to access certain services. When this is necessary, we comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws. If processing your personal data requires consent, we will seek it from you directly.

This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding it.


1. Definitions


This section explains some key terms used in this policy:
  • Personal Data: Any information relating to an identified or identifiable person, such as a name, email address, or IP address.
  • Data Subject: Any individual whose personal data is being processed.
  • Processing: Any operation performed on personal data, such as collecting, storing, or deleting it.
  • Controller: NeurAstra, which determines how and why personal data is processed.
  • Processor: Any third party that processes personal data on behalf of NeurAstra.
  • Recipient: Anyone who receives personal data, whether a third party or not.
  • Consent: Any freely given, specific, informed, and unambiguous indication of a data subject’s wishes that signifies agreement to the processing of personal data.


2. Data Controller


The data controller responsible for processing your data is:

NeurAstra
Haute-Savoie, France
Email: contact@neurastra.eu
Website: www.neurastra.eu


3. Data Collection


We collect personal data in the following ways:
  • Voluntarily Provided Data: This includes your name, email address, or other information you provide by filling out forms on our website, subscribing to our services, or contacting us.
  • Automatically Collected Data: When you visit our website, we may collect information about your browser, IP address, and the pages you access.


4. Cookies


Our website uses cookies to enhance user experience. Cookies are small text files stored on your device that help us recognise you on future visits, remember your preferences, and improve the functionality of our website.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.


5. Use of Personal Data


We use personal data for the following purposes:
  • To provide you with access to our services
  • To improve our website and services
  • To personalise your experience
  • To respond to your inquiries or communications
  • To send newsletters or marketing materials, where consent is given
  • For analytics purposes, to understand how our website is used


6. Legal Basis for Processing


We process your personal data under the following legal bases:
  • Consent: Where you have given explicit consent for specific purposes.
  • Contract: When processing is necessary to fulfil a contract with you.
  • Legal Obligation: When we are required by law to process your data (e.g., for tax purposes).
  • Legitimate Interests: Where processing is necessary for the legitimate interests of NeurAstra, provided this does not override your rights.


7. Sharing of Personal Data


We do not sell, trade, or share your personal data with third parties, except in the following cases:
  • To service providers that assist in operating our website (e.g., hosting, analytics) under strict data protection agreements
  • Where required by law or to protect our legal rights


8. Data Security


We have implemented appropriate technical and organisational measures to protect your personal data. However, no transmission over the Internet can be entirely secure, so we cannot guarantee absolute security. If you prefer, you can share personal data via alternative means such as by telephone.


9. Retention of Data


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Once the retention period has expired, we will securely erase or anonymise your data.


10. Your Rights


Under the GDPR, you have the following rights regarding your personal data:
  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data when it is no longer necessary.
  • Right to Restrict Processing: You can request a limit on how we process your data.
  • Right to Data Portability: You can request that your data be transferred to another organisation.
  • Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.

To exercise any of these rights, please contact us at contact@neurastra.eu.


11. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any third-party websites you visit.


12. Changes to this Policy


We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, with an updated revision date.


13. Contact Us


If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

NeurAstra
Email: contact@neurastra.eu
Website: www.neurastra.eu




This Privacy Policy has been generated by the Privacy Policy Generator of the External Data Protection Officers that was developed in cooperation with the Media Law Lawyers from WBS-LAW.